Privacy Policy

The Legal Bit

Hard Hat Media Limited Privacy Policy

This privacy policy sets out the obligations of Hard Hat Media regarding data protection and the rights of clients and business contacts in respect of their personal data under EU Regulation 2016 and General Data Protection Regulation (“GDPR”.)  In this policy when we refer to “Hard Hat Media”, “us”, “we”, or “our” we mean Hard Hat Media Ltd.  By sharing your personal information with us, you confirm that you have read and understood the terms of this Privacy Policy.

Our contact details

 

We are Hard Hat Media Ltd.  Our address is Unit 5, Pipers Court, Berkshire Drive, Thatcham, RG19 4ER.  You can contact us by post at the above address, by email at theteam@hardhatmedia.co.uk or by telephone +44 (0) 1635 550700

We are not required by law to have a data protection officer.  Any enquiries about our use of your personal data should be addressed to the above

What type of information we have 

 

We collect contact information including name, address, telephone number, email addresses.

We collect personal information that you share with us when you submit a contact request through our website, email or phone.  This information includes names, email addresses, postal addresses, company names and contact numbers.

We also collect payment information, account information, credit references, CCTV Images (if you have visited our site), CV and references (if applying for a position) and any other information you choose to provide us with.

We use the following third-party service providers named below to process and store your data

 

Signagelive privacy policy is available at https://signagelive.com/privacy-policy/

Wetransfer privacy policy is available at https://wetransfer.com/documents/WeTransfer_Privacy_Policy_20180508.pdf

Kioware privacy policy is available at https://www.kioware.com/privacy.aspx

Teamviewer privacy policy is available at https://www.teamviewer.com/en/gdpr/

Google privacy policy is available at https://policies.google.com/privacy?hl=en-US

 

How we get the information and why we do we have it

When you submit an enquiry via our website, we ask you for your name and contact email.

We collect information about you to transact with you commercially, to better understand your requirements, to provide an enhanced user experience and, if you agree, to send email communications about selected services we think may be of interest to you. (for as long as you do not opt-out).

 Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 A)     We have a contractual obligation – We collect and use the following data on the basis that we have to use this information in order to fulfil our contract with you

B)     We have a legitimate interest – We process other aspects of your account information (like the personal information you provide about your job, your job title, and your marketing preferences) for legitimate interests like providing you with a personalised experience and relevant and useful marketing information as well as to make other product, feature and service recommendations to you, to optimise your use of the services we offer.

You can object to us using your data as described above but our ability to fully and properly provide our services to you may be impacted if you do not want us to collect or use the above data.

 C)    We have a legal obligation – To respond to legal requests or prevent fraud, we may need to use and disclose information or data we hold about you. 

What we do with the information  

 

We use this information to respond to your query/request, to communicate with you, to send you information about our products/services, for customer satisfaction surveys, to provide updates of changes to our policies and terms and conditions and improve email communications.

Newsletter -If you sign up for our newsletter we collect and process your email-address for the purpose of sending out our newsletter.  In our newsletters, we want to provide you with information which is most relevant and interesting for you.

We may use the contact information you provide in order to get in touch with you. In this context, we may

  • contact you by email, beyond sending our regular newsletter (e.g. to send out promotional materials to you as our customer or to invite you to participate in customer satisfaction and other surveys using the email-address you submitted, or by phone using the phone number you submitted (e.g. to follow up on feedback or enquiries you have placed with us); or
  • conduct targeted advertising to inform you about changes to or improvements of our products, entirely new products, or to provide you with tips on how to best use our products as well as other useful information

How we store your information

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.  We do not use the information you provide to make an automated decision that might affect you.

Your data protection rights

We never share your data with 3rd party marketeers.  We may share your personal information with third parties such as credit agencies.  We only keep the data as long as is required to support the reason we collected the data in the first place or to support legal, accounting or reporting requirements.

In accordance with the law, you have a number of legal rights in relation to the processing of your personal data, including:

A)   A right to obtain information – you have the right to request information about how we process your personal data

B)   A right of access – you have the right to request access to or a copy of, the personal data we hold about you

C)   A right of rectification – you have the right to request that we correct or supplement inaccurate or incomplete personal data we hold about you

D)   A right of erasure – you have the right to request that we delete personal data we hold about you

E)   A right to object – you have the right to object to request that we stop processing personal data about you (for example, when your personal data is used for direct marketing purposes, you have the right to object to the processing of such data at any time by writing to theteam@hardhatmedia.co.uk or by clicking “unsubscribe” at the bottom of messages received

F)    The right to file a complaint – You have the right to file a complaint regarding our data protection practice with a supervisory authority. You can do so by contacting the ICO if you are unhappy with how we have used your data.

Changes to our privacy policy

We will review and update this Privacy Policy periodically to reflect necessary changes.

How to complain

You have the right to file a complaint regarding our data protection practice with a supervisory authority.  You can do so by contacting the ICO if you are unhappy with how we have used your data. 

You are not required to pay any charge for exercising your rights.

If you make a request, we have one month to respond to you.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113